Regular maintenance

If properly maintained, the robot system provided by GREAT ELITES can continue to provide reliable services for many years. However, like any mechanical device, GREAT ELITES robot system also needs regular maintenance. For customers without available resources for routine maintenance, we provide preventive robot maintenance to ensure that the system runs in the best state.

Remote diagnosis

• Experts can make remote diagnosis according to your problems;

• It can check error information and robot status online, and provide basic report and remote backup once a month.

Replacement of spare parts

Years of experience tells us which spare parts will wear out over time. GREAT ELITES team will contact the nearest spare parts supplier to complete the replacement of spare parts in time.

Upgrade service

You are welcome to use the hardware and software upgrades provided by GREAT ELITES. If you want to adapt the robot to the new process, we will help you with flexible program adaptation and modification.

Quick response

• Emergency service hotline 7 days a week;

• Respond within 2 hours.

  
  

  
  

Field support    

Provide on-site technical support services